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clairejones
(@clairejones)
New Member

I'm working through the ebook and I've installed Wordpress, but I can't get any further. I set up a domain name with Hostgator, but I keep getting a page which says it can't be found.

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Posted : 13/02/2014 10:38 pm
Todd
 Todd
(@todd)
Member Admin

Hi Claire,

I'm sorry to hear you're having trouble. Thanks for posting your question here. It'll be helpful for others who run into the same problem in the future.

The problem you're having is due to the fact that your website is on a new domain. It can take up to 72 hours sometimes for the the domain name to reach all of the DNS servers, and until that time, your domain won't work properly.

Sometimes it happens quite quickly, and sometimes it takes quite a while. If you want to access it right away, you should have been given a link in your welcome email. That link can be used until your domain starts working correctly.

Let me know if that helps, or if you're still having trouble.

Todd

P.S. - I just checked your site, and it looks like it's up and running! :)

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Posted : 14/02/2014 2:55 pm
Todd
 Todd
(@todd)
Member Admin

Hi Todd,

first thank you for the website/material and all.

I am facing the same issue than Claire. I've been working through the ebook, set up a domain name with Hostgator, and I've installed Wordpress 3 days ago (Feb 21). But today I cannot access my admin page or my webpage: I keep getting a page which says it can't be found.
Today, I have tried to desinstall/reinstall wordpress from Hostgator quick install page but I keep getting a page which says it can't be found again...

Can you hep me?? Many thanks in advance.

Vera

ReplyQuote
Posted : 23/02/2014 5:54 pm
Todd
 Todd
(@todd)
Member Admin

Hi Vera,

I'm sorry to hear you're having trouble accessing your site.

As a test, can you retrieve your "Welcome" email from Hostgator, and try to use the link they tell you to use until your domain name resolves.

If you're able to access your site with that link, then it's most likely a DNS problem. In which case I would contact Hostgator support and have them help you.

Let me know if you need any further help.

Todd

ReplyQuote
Posted : 24/02/2014 5:03 pm
Todd
 Todd
(@todd)
Member Admin

Hi,
I wanted to ask you if I don't use Host Gator, but another hosting provider, do they have the option QuickInstall in their Control Panel? Should I ask them? If not, is there any other way to install WordPress?

Thank you.

Zeljka@WIWO-Design

ReplyQuote
Posted : 24/09/2014 1:28 am
Todd
 Todd
(@todd)
Member Admin

Hi there,

That's a great question.

Every host that I've used has either QuickInstall or some other kind of program that does almost the exact same thing. It's always included in the cPanel interface for every shared hosting provider that I've seen.

That being said, there may be some hosts that don't have something similar, so you might want to ask if you want to make sure.

Hope that helps.

Todd

ReplyQuote
Posted : 24/09/2014 4:54 pm
Todd
 Todd
(@todd)
Member Admin

Thanks!
Yes I've asked and they told me they don't have it, and explained that it can be done without that. I didn't much understood how. Do you know is that difficult because I'm not very familiare with it...?
Should I look for another hosting provider instead?

Thank You!

Zeljka

ReplyQuote
Posted : 25/09/2014 11:36 pm
Todd
 Todd
(@todd)
Member Admin

Did they say that they don't have anything similar to QuickInstall? Usually they have some kind of script that will install WordPress for you. Especially if it's shared hosting.

If not, it's not too difficult to do it on your own. In fact, they say it only takes 5 minutes to install WordPress.

ReplyQuote
Posted : 26/09/2014 5:31 pm
Todd
 Todd
(@todd)
Member Admin

Thanks!
No they don't have any kind of quickinstall or similar. Thank you for the link!
Bye!

Zeljka

ReplyQuote
Posted : 28/09/2014 7:05 am
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